Unlocking Advanced User-Generated Content: Strategies and Tactics used by Lean Marketing  

Susana Vargas
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November 9, 2023
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minutes

A digital phenomenon has gained more and more popularity in the digital world.  User-Generated Content or UGC, has emerged as a dynamic and influential force, reshaping how businesses and individuals interact with their audience.  

From social media platforms to customer reviews and beyond, UGC has become a cornerstone of online engagement, marketing, and community-building.

If you want to know the foundation of UGC, visit our recent blog: The Power of User Generated Content

In this blog post, we'll delve into the benefits of UGC and deep dive on our approach at Lean Solutions Group, illustrating how we inspire our community to actively contribute content about our brand.  This practice not only helps us establish a strong market presence but also ensures our continued relevance on social networks, all while nurturing meaningful conversations with our dedicated followers.

What is User-Generated Content?

As we approached in our blog The Power of User Generated Content, User Generated Content is brand-specific content created by customers and published on social media or other channels. It is nothing more than original content created by consumers inspired by their experience with a brand.  

UGC is very engaging and generates more powerful feelings in people than any standard ad, as it makes audiences feel related to your brand by hearing thoughts about what they are looking for in a product.

3 Reasons Why UGC Is Important for Social Media Growth?

UGC has become very important for marketing strategies, specifically for social media efforts. When individuals share their experiences with a brand on social media, they possess the capacity to sway the purchasing choices of their followers.  

As reported by Adweek, a staggering 85 percent of individuals have attested that User-Generated Content (UGC) holds greater sway over them than content created directly by the brand itself. This remarkable statistic underscores the transformative role UGC plays in shaping consumer behavior, let’s delve into the three key reasons that highlight UGC’s significance in social media:

  1. Authenticity: User-Generated Content is perceived as authentic and genuine because it is created by real people with no vested interests. When potential customers see others like themselves endorsing a product or service, they're more likely to trust those recommendations. This trust is invaluable in an era where skepticism often surrounds traditional advertising.
  1. Social Proof: Humans are social creatures, and we tend to rely on the actions and opinions of others to guide our decisions. When your product or service is praised through UGC, it provides compelling social proof to influence others to follow suit.
  1. Credibility: User Generated Content serves as a reliable source of information for potential customers. When they see unbiased reviews or testimonials, they are likelier to believe what they read. This credibility can be a powerful asset in building your brand's reputation.

How Lean Solutions Group uses UCG to Build Engagement

At Lean Solutions Group, we use UGC to create engagement that transcends traditional marketing approaches.  

  1. Community Building: UGC helps us foster community among our customers and followers. By sharing our experiences and opinions, we become a part of something larger.  This strengthens our connection to our brand and encourages us as users to engage with each other.
Source: https://www.instagram.com/reel/CvvUbZMLZeV/?utm_source=ig_web_copy_link&igshid=MzRlODBiNWFlZA==  

Our employees love to share their personal success stories about working at LSG. They love to share videos, reels, and even carousels where they can show glimpses of their day-to-day activities.  

  1. Interactive Content: UGC often prompts interaction. We actively encourage our employees to share their personal photos and videos, allowing us to incorporate them into our social media content.
Source: https://www.instagram.com/p/CvxnWVku9dO/?igshid=MzRlODBiNWFlZA==  

This strategy aims to infuse our online presence with a more human and authentic touch, ultimately creating content that feels relatable and genuine.

Through our employee channel, Life At Lean Solutions Group, our employees share their day-to-day life, which generates our viewers feel related and transmits the human side of our company.

  1. Storytelling: Our employees are avid storytellers as well. They often use their personal social media platforms to share stories that revolve around their passions and demonstrate the connection between these personal interests and their roles within LSG.  

Source: https://www.instagram.com/p/CvGlDhOLoE3/?utm_source=ig_web_copy_link  

Tips to Create Unique User-Generated Content

Using User-Generated Content (UGC) effectively requires a well-thought-out strategy. Here are some key tactics to encourage and maximize UGC for your brand:

1. Create a Unique Hashtag

Develop a distinct and memorable hashtag that encourages users to share their experiences related to your brand or product. A well-crafted hashtag can unify your content and make it easier for users to participate.

2. Run Contests and Challenges

Engage your audience by running contests or challenges that prompt users to create and share content. Offering incentives, such as prizes or recognition, can motivate users to participate actively.

3. Showcase User Content

Feature UGC prominently on your website, social media profiles, or marketing materials, and always give credit to the creators. This recognition not only shows appreciation for your customers but also encourages more sharing.

4. Engage and Interact

Actively respond to and engage with users who create UGC. Acknowledge their contributions and express gratitude. This interaction can foster a sense of community and encourage continued participation.

5. Be Transparent and Respectful

When using UGC, ensure transparency and respect. Always seek permission when sharing user-generated content and give proper credit where it's due. Respecting the rights and privacy of your users builds trust.

Advanced user-generated content is a potent tool that Lean Solutions Group has harnessed to cultivate a thriving community and establish a distinctive brand. It has not only facilitated engagement but also strengthened our customer relationships. By embracing and encouraging UGC, you too can establish a more authentic, trust-based connection with your audience, ultimately reaping the rewards of a loyal and engaged customer base.

In Lean Marketing, we possess the tools and expertise to help your company stand out with the most effective UGC strategies. Let's collaborate on your content strategy and elevate your brand's presence. Contact us to get started.

ABOUT THE AUTHOR

Susana is a content creator with a passion for research. She has journalism and digital marketing as her professional background. Susana loves music, concerts, movies, and traveling. As a hobby, she collects vinyl records of all genres of music.

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