By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Cookie Policy for more information.

Freight Broker Boosts Track & Trace with Lean Solutions Group

1
CONTEXT
2
SOLUTION
3
RESULTS

Context

A large freight brokerage company was multiplying but needed help in two main areas: meeting SLAs in track and trace as well as days to pay and finding qualified candidates to fulfill those SLAs.

Solution

The freight brokerage hired a remote team to fill in the gaps, with Lean Solutions Group taking care of:

  • 24/7 Track and Trace Support
  • Back-Office Operations

"Lean has been a big, big play in terms of our back-office operations and track and trace. They are receptive to our issues, and they have a ton of experience and insight. This allows us to meet our growth targets." - Senior Leader, Freight Brokerage Company.

Results

  • Boosts tracks and trace by 10%
  • Increase calls to truckers by 25%
  • Meet days to pay and SLAs
pan_tool

Next Steps

vpn_key

Key To Success

Download success story!

‍

Specializing in load tracking, billing, and excellent communication with truck drivers, a group of Lean Solutions service providers working for a large freight brokerage were able to boost track & trace by 10%, increase calls to truckers by 25%, and meet Days-to-Pay SLAs.

‍

‍

What was the solution?

Hiring remote teams to fill in the gaps for track & trace and invoicing with Lean Solutions Group!

  • 24/7 Track and Trace Support
  • Back-Office Operations

Interested in knowing more about how we were able to boost Track & Trace by 10%, increase calls to truckers by 25%, and meet Days-to-Pay SLAs?

Download Case Study!

‍