NFI's Strategic Growth with Lean Solutions Group: A Partnership for Success

Mariaclara Ramirez
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September 12, 2024
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NFI Industries' partnership with Lean Solutions Group has been a strategic journey of growth and transformation, beginning with a single Track & Trace staffer in 2020. This collaboration quickly expanded, incorporating various roles, including Billing, Customer Service, and Carrier Sales. Last year, NFI added a strong focus on Carrier Sales, Accounts Payable, and Freight Bill Auditing. The ongoing expansion in 2024 highlights their continued reliance on LSG’s expertise, with new roles such as CSR Coordinators and Experienced Operations Support being introduced.

The partnership's success is anchored in trust and collaboration, as emphasized by Ashford Brijlall, NFI’s Senior Director of Operations Support. He praises the proactive approach of LSG's team in Colombia, noting their commitment to contributing innovative ideas and fostering a genuine partnership. NFI's decision to entrust LSG with Carrier Sales roles is a testament to LSG's proven expertise, structured processes, and dedication to ensuring sustainability in partnerships. This alliance exemplifies how NFI has leveraged LSG’s resources to grow and scale professionally, driving strategic success in the logistics industry.

Look at the growth trajectory of NFI's partnership with Lean Solutions Group, detailing how they have expanded from a single Track & Trace staffer in 2020 to a diversified team across multiple roles by 2024. Explore the timeline below to see how NFI has strategically scaled its operations and enhanced its workforce with LSG's support:

               Trust & Partnership with LSG

  • "Colombia's team is proactive, not reactive. It's a genuine partnership, fully invested in every step. They're easy to collaborate with, always contributing fresh ideas."

— Ashford Brijlall, Senior Director, Operations Support, NFI Industries

  • "They don't just ask 'what do you want,' but offer 'here's what we can do.' They truly have skin in the game. Trust is paramount. Knowing the team and their capabilities fosters engagement and confidence."

— Ashford Brijlall, Senior Director, Operations Support, NFI Industries

Why LSG for Carrier Sales?

Boost Your Growth Potential with LSG’s Carrier Sales Expertise. Add Carrier Sales to Your Team Today and Drive Strategic Success!

ABOUT THE AUTHOR

Maria Clara is a translator with an emphasis on the freight market. She has journalism, humanities, and digital marketing background. Maria Clara is passionate about content creation, photography, traveling, cultures, and learning fun facts.

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