PGT Trucking Builds its Nearshore Team with Lean Solutions Group

Building strong relationships with our customers is one of our main objectives. At Lean Solutions Group, we have partnered with over 600 U.S.-based companies from various industries to augment their workforce by building highly efficient nearshore or offshore teams in strategic locations worldwide.  

We had the incredible opportunity to talk with one of our clients who has been working with us for over four years. Drew Nichols, Administration Manager at PGT Trucking, gave us a glimpse into their experience while working with us.  

The PGT Trucking + Lean Solutions Group Partnership

The business relationship between Lean Solutions and PGT Trucking started in 2019. Before they started working with us, PGT was struggling to find and retain top talent.  

By partnering with us, they were able to streamline this process and gain access to qualified, bilingual, and global talent.

It all began with Lean Solutions filling administrative back-office positions like collections and billing to streamline PGT’s operations.  

Rapidly, PGT noticed the value Lean Solutions’ staff members provided to their organization, and the team started growing. The group grew to 15 employees across four departments in a few months.  

Visiting Your Satellite Office

As each of our partnerships flourish, we encourage our clients to regularly visit their teams, as these visits allow them to:

• Get to know the people they work with.
• Visit their office spaces.  
• Strengthen professional relationships.
• Conduct training sessions.  
• Ensure their team has everything they need to handle their tasks effectively.  

• Explore the wonderful countries and cities where their offices are located.

PGT had the amazing opportunity to visit their team in Barranquilla, a city known as the Golden Gate of Colombia.  

“It has been a joy of mine to visit our staffers here in Colombia. This trip, this week, is my sixth trip down to Barranquilla, and I can’t say how much it means to me to be able to work side by side rather than through Zoom or a phone call or through email. To be able to build a relationship with them, to get to know them, not as who they are in the office but who they are outside the office means a lot to me.” - Drew Nichols, Administration Manager at PGT Trucking

PGT Trucking’s Growth

Our partnership with PGT Trucking has been extremely successful. The company has grown significantly and improved its operations with the help of our talented professionals, who have knowledge and experience in many aspects of the transportation and logistics industry.

“We originally started with billing and collections but now we have staffers helping us in compliance, operations. They’ve helped our sister company, PGT services, has been able to grow through Lean Solutions as well. So, Lean Solutions has done a lot for us in terms of helping us grow and helping us service our customers to the best of our ability.” - Drew Nichols, Administration Manager at PGT Trucking.

We love talking to our customers and getting to know their experience while working with us. Our customers’ growth and development are always at the forefront of our efforts, and we work hard to create processes that make their lives easier.  

Thanks, PGT Trucking, for taking the time to talk to us and letting us know how they have felt about our thriving business relationship.  

Want to grow as seamlessly as PGT Trucking did? Contact us to start optimizing your workforce with staff augmentation experts!

Watch full interview here